Privacy Policy for tastie Online Ordering Platform

Introduction

Welcome to the tastie Online Ordering Platform (the "Platform"). Tastie Technology Ltd ("we," "our," or "us"), company number 13242218, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, whether through the website or mobile application, and when you use our services. By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Platform.

Data Collection

We collect the following types of information:

  1. Personal Information: When you place an order or create an account, we collect personal details such as your name, address, email address, phone number, payment information, and any other information you provide.
  2. Order Information: Information related to your orders, including items ordered, delivery instructions, and any other preferences or notes.
  3. Usage Information: Information about how you use the Platform, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
  4. Marketing and Communication Data: Information regarding your preferences in receiving marketing from us and your communication preferences.

Use of Data

We use the collected data for the following purposes:

  1. To Provide and Manage Our Services: To process and deliver your orders, manage your account, provide customer support, and improve our services.
  2. To Communicate with You: To send you updates about your orders, respond to your inquiries, and send you information about our services.
  3. For Marketing Purposes: To send you promotional materials and information about special offers, new products, and other information that may interest you. You may opt-out of receiving marketing communications by emailing hello@tastie.co.uk, but please note that you will not be able to use the Platform if you choose to opt-out.
  4. To Improve Our Platform: To understand how our users interact with the Platform, diagnose technical issues, and enhance the user experience.

Data Sharing

We may share your data with the following entities:

  1. Partner Restaurants: Information necessary to fulfill your orders will be shared with the restaurants you order from through our Platform.
  2. Service Providers: Third-party companies that provide services to us, such as payment processing, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to maintain the confidentiality and security of your information.
  3. Affiliates: We may share your information with our affiliates, which will comply with this Privacy Policy in handling your information.
  4. Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency), we may disclose your personal information.
  5. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of the transaction.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal information, request the restriction of processing, and request the portability of your personal information. To exercise these rights, please contact us at hello@tastie.co.uk.

Opt-Out Clause

If you wish to opt-out of data collection and marketing communications, you may do so by emailing hello@tastie.co.uk. Please note that opting out will result in your inability to use the Platform, as the services provided require the use of the data collected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of the Platform after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tastie Technology Ltd Company Number: 13242218 Email: hello@tastie.co.uk

Thank you for using the tastie Online Ordering Platform. Your privacy is important to us, and we are committed to protecting your personal information.


Last Updated

This Privacy Policy was last updated on 26 May 2024.